FAQs

How long will my order take to arrive?

All orders placed in the UK will arrive within 2-3 working days. All orders outside of the UK are expected to arrive within 7 working days. Please note this can vary due to varying customs processes. If you need your order by a certain date please contact us via luxestyleonline@outlook.com and we will do our best to assist you. 

What is your returns/ exchange policy?

If you wish to return an item you will be issued with an exchange or credit note.

How long do I have to send the item back for exchange or credit note?

14 days. The item needs to be in its original condition and your returns slip completed and in the parcel. We do not cover the cost of posting the item back. For the returns address please contact us via email.